Before We Fix Your Leaky Tap: The Four Questions We Always Ask to keep you Safe and Healthy
You call AllGo Plumbing to sort a leaky tap in Auckland. We arrive. Our van’s stocked. Yet we don’t dive straight into tools. Instead, we ask:
- When did you buy this tapware or mixer?
- Where did you get it, online or a local shop?
- Have you seen a lead-safe certification mark on the tapware?
Is the tap you’ve purchased up to NZ standards for water pressure? To take any confusion away, let us supply you a tap package, you will not pay anymore than what the retail price is.
Consumer NZ tested six online tap mixers. One failed. It leached more lead than AS/NZS 4020 allows.
From May 2026, all tapware must have ≤0.25 % lead. And the plumber fitting it carries the blame if it’s non-compliant. That doesn’t just shift risk to us, it nudges us to dig deeper from the start.
We believe asking those questions matters. It’s simple. It’s quick. And it keeps you safe. This applies not only to tapwear but to kitchen and bathroom tapware and valves and fittings connected to domestic drinking water pipes.
When it comes to NZ water pressure, let’s take away any confusion. We can supply you a tap package, you will not pay any more than what the retail price is.
When it comes to NZ water pressure, let’s take away any confusion. We can supply you a tap package, you will not pay any more than what the retail price is.
Why We Start with Questions when it comes to your leaking taps
We’ve seen it: a mixer looks fine but hides risks.
- Health first. Lead harms young brains. Even tiny bits matter.
- Zero surprises. You know exactly what you’re getting.
- No hidden fees. We include this check in our normal rate. No “safety surcharge.”
- Making sure the tap works in NZ for NZ water Pressure.
Our Five-Step Safety Check when it comes to your Home and Tapwear
- Inspect. We look at your tap. We ask: “When and where?”
- Verify. We hunt for the AS/NZS 4020 mark. Can’t see it? That’s a red flag.
- Recommend. We show you certified options from NZ suppliers. You pick.
- Install. If you approve, we swap the mixer. We test the water on the spot.
- Document. You get a clear job sheet. It lists model, certification and date.
You don’t need jargon. You get plain facts. Why would we not, when your families health depends on it.
A Real Plumbing Moment – DO YOU HAVE ANY STORIES?
Last Friday in Grey Lynn, a client called. Tap dripped at night. She’d bought a mixer online, “because it was cheap.”
When we checked, we found no certification. I told her, “This might leach lead.” She sighed. We pulled it out and fitted a certified local brand.
Action Points for You as a Homeowner, or Commercial Building Manager or Owner
- When planning a kitchen or bathroom reno, ask your plumber about lead-safe checks.
- If you already have a mixer, note its purchase date. No date? Assume you need a check.
- Keep your job sheet. It’s your proof if questions arise later.
- Think of this as part of plumbing maintenance, not a one-off extra.
These steps protect you. They also keep your home and your family safe.
AllGo Plumbing - We’re local plumbers. We know the rules. We ask the questions. You get peace of mind.
FAQs
Q: How do I spot certified tapware?
Look for “AS/NZS 4020” on packaging or the tap body. If it’s not there, ask your plumber to show documentation.
Q: Will this cost extra?
No. We include this safety check in our standard plumbing fee. We believe it’s part of every job.